FAQS

Do you offer financing?

Yes you can use ACIMA or Synchrony

Hours of Operation

Monday – Saturday: 10:00am – 6pm

Sunday: 12:00pm – 6pm

What Holidays are you closed?

Easter, Mother’s Day, Father’s Day, Thanksgiving & Christmas

What are the dimensions of a mattress?

Twin- 39″ x 75″

Twin XL- 39″ x 80″

Full- 54″ x 75″

Queen- 60″ x 80″

King- 76″ x 80″

California King- 72″ x 84″

Sizes are in inches and may vary by product/ manufacturer.

How do I tell when I need a new mattress?

If you’ve owned a mattress for more than 10 years, it’s time for a new mattress. Other signs you might need a new mattress include:

1. Morning aches and pains
2. If you and your partner “roll-together” in bed
3. If the mattress edge isn’t supportive anymore
4. If your mattress and box spring make noise when you move

Why does a mattress sag?

Several factors can cause mattress sagging, including an improper bed frame, improper center support, a damaged or bent frame or a damaged/broken box spring. Using a proper bed frame with proper center support and taking proper care of your box spring will greatly reduce the chances of mattress sagging.

Do you offer returns?

We do not accept returns. Call the store for more details and information: 210-543-9100

Do you ship outside of Texas?

We can ship products outside of Texas and if that is the case for you please call us and we will take care of you.

Local Delivery.

Deliver orders directly to local customers.

Local Pick Up Service Available: Local customers can pick up their orders during our business hours:

Monday, Tuesday, Wednesday, Thursday, Friday and Saturday, anytime between 10:00 am and 6:00 pm – Sunday: 12:00 noon – 6:00 pm

What is the best way to shop for a mattess?

Assess your needs before you start shopping by answering these questions:

Has your lifestyle changed since buying your last mattress?
Has your body changed in ways that affect your need for support or your comfort preferences?
How much space do you have?
Does your partner have the same needs?

what should you consider when buying a new mattress?

Look for comfort, support, durability, and price.

How do you test a new mattress out?

Remove your shoes and lie on the bed.
Lie down in several different positions, especially the one you sleep in.
Pay close attention to lower back support and posture alignment, and make sure you feel plenty of comfort at the shoulders and hips.
If you share a bed, shop with your partner so the selection of your new bed is made together.

Does my sleep position matter when selecting a new mattress?

Yes, sleep positions matter in terms of which pressure points are affected during sleep, as well as how the spine is supported. Because each individual sleeper is different, the only way to determine which mattress and comfort level works best for your sleep position is to test out the different mattresses in the store. It helps to talk to the salesperson about which options are available so they can make recommendations based on your personal needs.

Does a mattress have to be firm to be supportive?

With today’s modern mattresses, the support comes from the innerspring. The comfort layers determine the surface “feel.” For example, every Serta mattress features an advanced and durable innerspring system designed to deliver proper spinal support. That means you can choose the mattress that feels best to you in order to receive the support you need.

Is it really important to not remove the “Do Not Remove” tag?

Contrary to popular belief, it is not illegal to remove this tag, But the information on this label will serve as a means of identification should you have a warranty claim or need to exchange it within the 120-day trial period. So leave it on your bed.

Should you put a new mattress on an old box spring?

Never put a new mattress on an old foundation. A mattress is designed to work best with its companion foundation. Mismatched sets can affect overall comfort and support. Plus, it’s important to the safety of you and your family to ensure that both pieces of the sleep set meet or exceed federal flammability standards, and the best way to do that is to buy the set.

What’s the difference between a box spring and a platform bed frame?

A platform bed frame (like the Weekender Folding Metal Platform), eliminates the need for a box spring because it provides a supportive base for your mattress. It is a cost-saving option that is much easier to move than a box spring while providing space for storage under your bed. Box springs are essentially wooden boxes covered in material designed to support your mattress. A bed frame provides the same option with a different look and feel. Our platform bed frames are durable because they are built to hold up to 2500 pounds of weight. Stop in to see them for yourself. A basic bed frame (featured in the video below) is designed to be placed under box spring.

what is a hybrid mattress?

A hybrid mattress is a multi-layer bed that combines memory foam, latex, or gel along with an innerspring system. Sleepers can experience both the pressure relief of the foam layers and the sturdy feel of a classic spring mattress. It is the perfect blend of two or more superior products.

What is the best mattress for back pain?

In general, memory foam and latex mattresses are often considered the best options for back pain, as they conform to your body, cradling pressure points while supporting your spine and keeping it aligned.

Frequently Asked Questions